By now you should’ve heard that Benihana is suing Mark from 248am. Why? because he wrote a negative review about the restaurant and he had his own views.
I have been blogging for ages, I just hate it when a company can’t handle criticism. Now a few months back, Her wrote a review about Q8Flowers, did they sue? No, they had a great owner who called us personally and asked us about what was wrong and what problems we encountered. He also defended himself and we had new information about what has happened.
This is what I call a successful company, knowing what problems are facing the customer and people working to make them work!
As for reviews, in the US or UK, there are food critics. They will say the truth and they are feared from the top restaurants. They see what they see is good or bad. Mark wrote a post and talked about his experience. Maybe mark is one of the top blogs in Kuwait but I don’t think he would change the mind of 3 Million people not to go to there. He has his rights for his views, everyone does!
To read the post (and the GM comments) Click Here